Degraded performance

Incident Report for Airbrake

Resolved

The backlog of notice and apm data has been processed and shard performance has stabilized. Please reach out to support (support@airbrake.io) with further questions.

Posted Oct 02, 2021 - 14:07 PDT

Monitoring

A fix has been implemented and we are monitoring while the backlog of notice data / APM events are being processed.

Posted Oct 02, 2021 - 13:53 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 02, 2021 - 13:45 PDT

Update

We are continuing to investigate this issue.

Posted Oct 02, 2021 - 13:39 PDT

Investigating

We are currently investigating degraded performance on a database shard. Some customers may experience delays processing error and APM data.

Posted Oct 02, 2021 - 13:36 PDT

This incident affected: Notifier API, Read API, Notifications, and Performance Monitoring API.